McDonalds -- A Partially Hydrogenated Oils Project

McDonalds was the first restaurant to respond to my email, but they didn't show any signs of actually reading it...

Hello Jason:

Thank you for taking the time to contact McDonald's for ingredient and allergen information.

To obtain the most up-to-date ingredient and allergen information for McDonald's standard menu items, visit the website at www.mcdonalds.com. Available allergen information will always be listed on the menu item's ingredient statement.

McDonald's has worked with the Food Allergy and Anaphlaxis Network (FAAN) to help consolidate all allergen information within our ingredient statements. The FAAN encourages customers with food allergies to regularly read ingredient statements because ingredients may have changed. Again, McDonald's recommends you visit the website, www.mcdonalds.com, for the most current information about our products. We also recommend that you speak with your health care provider if the information you are seeking cannot be found on our website or printed materials.

McDonald's has provided nutrition information on our menu items for more than 35 years. One of our goals is to provide accurate and accessible nutrition information to our customers by providing a clear, consistent approach to communicating nutrition information. Today, customers can obtain nutrition information on our standard core products through five sources:

www.mcdonalds.com

McDonald's trayliners

McDonald's Nutrition Facts Brochures

Toll-Free Number -- 1-800-244-8227

McDonald's Packaging

Again, thank you for taking the time to contact McDonald's and we look forward to serving you again soon.

Jennifer

McDonald's Customer Response Center

ref#:7243506

I would guess that this is somewhat of an automated response to anyone who asks a question about nutrition.  I found their nutritional information online before sending my original email.  That's how I know they used partially hydrogenated oils in the first place.  All they are telling me here is that they are publicly declare that they use these oils, but they don't really want to talk about it.

Their thought process is probably similar to that of an aggressive big-brother.  He flares his hands in the air as he approaches his little brother warning him that if he gets in the way, it's his fault.  While it wouldn't hold up in court, it makes sense to a 12 year old boy.  Like the big brother, McDonalds takes the full disclosure approach in hopes that the victim's passive ignorance doesn't ask questions.

I followed up with McDonalds asking that they actually read my question and answer it.  They may have to use more keys than cntrl-c and cntrl-v, but I think they can do it.